A CRM system to manage clients and drivers in one place
Vehicle status tracker from order to delivery
Mileage tracker with SMS and email reminders
Who are Silverstone Fleet Management
Silverstone Fleet Management are a Northamptonshire based fleet management company, providing cars and vans on lease.
They come with an exceptional reputation, and are highly recommended by the onefoursix team having worked to provide leasing vehicles to our team in the past.
Starting as a lease order tracker, with it soon growing into a complete CRM System
Silverstone Fleet Management are well known for striving to be the very best. With that in mind, they approached our team to build a CRM system to better manage their customers experience post sale.
The application, which started as a simple order tracker, soon grew into a fully-fledged CRM system. It was quickly realised that there was a need for a complete Customer Relationship Management system to both store a customer database, but also allow the customer access to their own order tracker and details.
A PHP and Laravel built Fleet Management CRM System
Our team of developers built a bespoke PHP and Lavarel CRM system which allowed the Silverstone Fleet Management team the ability to add and manage orders, clients and drivers with a host of functionality.
An order tracker was produced which gave the customer exact timeframes for when their car was due for delivery, resulting in a reduced number of calls through to the office for updates.
A mileage tracker was built which allowed the driver or owner of a vehicle the option to update their mileage each month so as to track where they are versus their monthly mileage allowance. Alerts were sent via SMS to encourage drivers to update mileage, and alerts were flagged to the Silverstone team for such things as a driver going over their mileage and service/MOT updates. This increased customer touch points, and encouraged a proactive approach to renegotiating a customers mileage allowance.
Find out more about our bespoke application and CRM development service
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